mposport Privacy Policy

This page describes what we collect when you use mposport and how we keep that data protected. We at mposport take your privacy seriously and comply with applicable data-protection laws. Our policy covers personal information, payment data, cookies, and third-party processors. We operate across supported jurisdictions, including Jakarta, Surabaya, Bandung, Medan, and Semarang.

When you register for an mposport account, deposit funds, or interact with our games, we collect information necessary to verify your identity, process payments, and deliver our service. We do not sell your data to third parties. We share information only with payment processors, compliance partners, and service providers who help us operate mposport securely.

Our privacy practices are designed to protect your account, comply with anti-money-laundering regulations, and ensure the integrity of our platform. If you have questions about how we handle your data, contact our support team during business hours.

What Data We Collect on mposport

Account registration and identity information

We collect your full name, date of birth, email address, phone number, and residential address when you register for mposport. We use this information to verify your identity, comply with Know-Your-Customer (KYC) regulations, and communicate with you about your account. We may also request identity documents (such as a national ID or passport) and proof of address (such as a utility bill) before processing your first withdrawal. We store these documents securely and retain them only as long as required by law.

Payment and transaction data

When you deposit or withdraw funds on mposport, we collect payment method details, transaction amounts, and timestamps. We do not store full credit-card numbers or bank-account numbers on our servers. Payment information is processed through certified payment gateways (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and encrypted during transmission. We retain transaction records for accounting, compliance, and dispute-resolution purposes.

Gameplay and account activity

We log your gameplay activity on mposport, including game entries, results, and account balance changes. This information helps us detect fraud, resolve disputes, and improve our service. We track your login times, device information, and IP address to monitor account security. If we detect suspicious activity (such as multiple failed login attempts or unusual withdrawal patterns), we may temporarily restrict your account pending investigation.

Cookies and tracking technologies

We use cookies to remember your login preferences, language settings, and account activity. Cookies help us provide a seamless experience when you return to mposport. We also use analytics tools to understand how users interact with our platform, which helps us improve our service. You can disable cookies in your browser settings, but this may affect your mposport experience.

How We Use and Share Your Data

How we use your information

We at mposport use your data to verify your identity, process deposits and withdrawals, deliver our gaming service, and comply with legal obligations. We may also use your information to communicate with you about account updates, service changes, or promotional offers (which you can opt out of anytime). We analyse gameplay patterns to detect fraud and ensure fair play. We do not use your data for purposes other than those described in this policy without your explicit consent.

Third-party processors and data sharing

We share your data with third-party service providers who help us operate mposport. These include payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity-verification services, and compliance partners. We require all third parties to protect your data and use it only for the purposes we specify. We do not sell your data to advertisers or marketing companies. We may disclose your information if required by law or court order.

Data retention and deletion

We retain your account information for as long as your mposport account is active. After you close your account, we retain transaction records and KYC documents for seven years to comply with anti-money-laundering regulations. Personal information (such as your email and phone number) is deleted within 30 days of account closure, unless we are required by law to retain it longer. You can request a copy of your data or ask us to delete it by contacting our support team.

Your rights regarding your data

You have the right to access, correct, or delete your personal information on mposport. You can update your account details anytime via your account settings. If you want to download a copy of your data or request deletion, contact our support team. We will respond to data-access requests within 30 days. Note that we may retain certain information if required by law or for legitimate business purposes (such as fraud prevention).

Changes to this privacy policy

We may update this privacy policy at any time. Changes take effect when posted on this page. We recommend reviewing this policy periodically to stay informed of how we handle your data. If we make material changes that affect your rights, we will notify you via email or through your mposport account.

Contact us about privacy

If you have questions about our privacy practices, concerns about your data, or requests to access or delete your information, contact our support team during business hours. We operate multilingual support and respond to privacy inquiries within one business day. Your privacy is important to us, and we are committed to addressing your concerns promptly.

We at mposport are dedicated to protecting your privacy while delivering a secure gaming service. Our data practices comply with applicable laws and industry standards. By using mposport, you trust us with your information, and we take that responsibility seriously.